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Support - Frequently Asked Questions

 
 

In order to help you to better understand our product, our sales procedure and our services, we compiled the answers to the following frequently asked questions. Feel free to contact us if if anything is unclear to you. We are here to assist you to shop for the quality stone products at the best prices. Please click on the question to get an answer.

  I am interested in a product you supply, how can I place an order?

  Where will my order be shipped from?

  How soon can I expect my order to arrive?

  How can I be assured quality & conformity of the products?

  What is your "money back guarantee" policy?

  What should I do if I receive the product broken or damaged?

  Is there any warranty on your products?

  Is impurity of the stone considered as a defect?

  Can we visit your factory in China before signing sales agreement?

  I am a reseller & ordering container loads, do I get special pricing?

  What do I need to Know If I am about  to order marble stone products directly from a source in China?

 

 

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