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Because a large portion of our marble granite production is on
the customized production basis, we do not want you to rush to order unless
you are absolutely sure what we offer is what you expect to purchase. For that
purpose, we highly recommend the following ordering procedures.
First, send us a request for quote by either using our standard
RFQ form or by creating your own email
document. Please be specific on product category, product name or ID number
for any pre-built items, sizes or dimensions, material preference, color
preference, style or profile preference, quantities and required delivery
time. For the items with custom shape or design, please make sure to include
drawings and/or a set of photos.
Next, we will respond to your request within 24 to 72 hours
with an itemized quote, including description, unit price, total amount,
freight charges, payment term, approximate delivery schedule and sample
pictures if available. We may contact you for clarifications or options during
this period.
Next, please carefully review our quote. Do not hesitate to
call or email us if you have any questions or need any advices. Make necessary
revisions.
Finally, sign a Sales and Purchase Agreement. Depending on the
terms of the deal, we may request a down payment before the order is produced
or shipped.
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